Increase your profits with the
most convenient solution
A premium service that enables fast and convenient order deliveries for vendors, through advanced technology, enhanced customer experience, and a seamless interaction.
of shops
Face challenges in the quality of delivery service when it comes to professionalism and a decent appearance for Captains.
of restaurants
Suffer from the high percentage set by the aggregators, which drives them to focus more on their own digital channels.
of retailers
Are seeking for data, being the core reason for developing their operation.
What problems are
we aiming to solve?
At Utrac, we are on a mission to empower businesses to provide a best-in-class delivery experience to customers through advanced technologies.
Delays
Huge demand on deliveries, increasing the challenges and resulting delays in picking and dropping the orders.
Quality of goods
Financial and operational challenges to own a fleet, especially in rush hours and sudden influxes, affecting the quality of the goods delivered.
In shop traffic
In shop traffic caused by unorganized drivers.
User Experience
A user-friendly system that avoids complexity in platforms and devices.
High aggregator rates
High rates and percentages set by the aggregators, affecting the gross sales of restaurants and shops.
Core operations focus
The need to focus on the core operations, while outsourcing the delivery solution to a trusted and reliable partner.
Brand preservation
Harming the brand image when orders are delivered by unprofessional personnel, in terms of hygiene, communication and presentation.
Build your strategic
partnership
Enhance your Brand Image
Punctuality, accuracy, and discipline are all core values of Utrac. Our drivers are trained and supervised to maintain a well-lit uniform and appearance, while picking up and delivering every order with food delivery bags for maximum food safety.
Benefit from your expenses
As the most cost-effective solution, Utrac strategic partnership is free of percentages. Our aim is not only to reduce the spends volume on aggregators, but also to help you identify and implement best practices and increase sales from your digital channels.
Data yields power behind your throne
The data you collect from your business forms the backbone of your company’s customer service efforts and helps you recognize opportunities for growth and success. Analyzing important activities is easy with our advanced dashboard, which displays:
- A detailed journey from order creation to delivery.
- Status of orders, including completed, canceled, and pending orders
- Peak demand times and which location is bringing the most orders
- Average check per selected timeframe
Our trustworthy
partnerships
We are proud to collaborate with a wide range of businesses, and we feel that long-term, meaningful collaboration is critical to fulfilling our mission.
Brands that use Utrac
Journeys start
with one step forward
We are offering two different packages with varying advantages, so choose whatever package fits your needs & let us take the wheel!
1 SAR
per order
- Drivers Training and Supervision.
- SMS AI orders tracking.
- Digital channels API.
- Call center integrations API.
- Store dashboard.
2 SAR
per order
Essential plan benefits
in addition to:
- WhatsApp AI orders tracking.
- Access to dashboard analytics.
- Customer feedback (WhatsApp automation).
TBD
based on selection
Growth plan benefits
in addition to your needs:
- Customer feedback (Call center).
- Marketing recommendations.
- Dedicated account manager.
- Business and technology consultation.
- Data analytics, action plan and more.
A Customized system
for your needs
Utrac empowers your channel to drive unique traffic, increase percentage-free orders, and enhance your brand image!
- Custom website with your store's branding, menu listing, and a variety of payments.
- Smart order management system that manages orders to ensure smooth and effective operations.
- Shop portal (web app), shops are able to reserve drivers for their own deliveries.
- Our operations team manages and ensures all orders are delivered with high quality. Shops only accept & reject & prepare the orders, and our team manage it. (OPS team & Call center team).
- Based on the package you select, you will access deep analytics for the whole order journey, which will allow you to identify and improve weak points, resulting in a better customer experience.
Utrac Blog
We offer a broad perspective on all of our work, including business tips, project management, sales, marketing, technology, and more!
Get in touch
with us
Al Sulaimaniyah district, Riyadh,
Kingdom of Saudi Arabia
King Abdullah II St 296, Amman,
Jordan
Documentation
Utrac API
The Utrac API Documentation provides developers and integrators with the necessary information to connect their website or application to the Utrac system. With this API, you can seamlessly integrate your website with Utrac to access and manage various functions and data.